the matka

the matka App support

Contact
+91 8764270395

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The the matka:

Q1: How to log in after installing the the matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This simple method allows for easy and secure access.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and ensure a strong signal is available. If you still don't receive the OTP, try clicking the "send OTP" option again and wait. If issues persist, you can seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active number. If your number has changed, submit your correct KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer. This will help resolve the problem and get your account up and running.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current version of the app from your device. Then, download and install the latest updated version of the app. This should allow you to log in and access the updated features without any problems.

Most Asked Questions Related To Withdraw In The the matka:

Q1: What is the minimum withdrawal amount in the the matka?

In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts. This means users can only withdraw the money they've earned through actual gaming.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your Know Your Customer (KYC) details in the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, delays with payments can occur, requiring a wait of up to 24 hours. This extended wait time may be necessary in cases where payment processing is delayed.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This means you can only cash out winnings, not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is processing. If not successful, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.

Similar apps

Ratings and reviews